All orders are processed within 1 day (excluding weekends and holidays) after receiving your order confirmation email. It is the Purchaser’s responsibility to provide complete and accurate address and contact information.
Orders Within Canada
All orders within Canada will be shipped via Canada Post.
Domestic flat rate – $15
International orders will be shipped via FedEx.
International flat rate – $35
International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Lashery Co. is not responsible for these charges if they are applied and are your responsibility as the customer.
You can skip the shipping fees with free local pickup at #105 – 15380 102A Avenue, Surrey, BC V3R 0B3. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business days. Our store hours vary, so please call before coming to the store.
In the event that your order arrives damaged in any way, please email us right away at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at email@example.com.