Returns and Exchanges

Please note that for sanitary purposes, all products must be unopened and in their original packaging. Tweezers and loose lashes are not eligible for returns or exchanges.

To return or exchange a product, contact within 14 days of the original order date with the reason for the return/exchange. Once the return has been approved, we recommend using an insured shipping method to return your product. When the product is received it will be inspected to ensure it is unopened, and your refund will be processed. All exchanges will be subject to shipping charges.

Need help?

Contact us at for questions related to refunds and returns.